iTrustCapital Login

Official instructions and support for secure iTrustCapital login to manage crypto and precious metals in self-directed IRAs.

Support hours: Mon–Fri 7AM–5PM PT

Overview of iTrustCapital Login

iTrustCapital login is the authenticated access point that allows account holders to manage retirement accounts invested in cryptocurrencies and precious metals. The iTrustCapital login flow combines standard credentials with optional multi-factor safeguards to protect retirement assets and personal information. This guidance outlines the official steps for a secure iTrustCapital login, recommended security settings, and formal troubleshooting procedures.

Official steps to complete an iTrustCapital login

  1. Navigate to the official iTrustCapital login page or the Help Center and confirm the URL begins with help.itrustcapital.com or itrustcapital.com.
  2. Enter the email address associated with your account and your account password on the secure login form.
  3. If configured, complete multifactor authentication (2FA) using your authenticator app or an emailed OTP.
  4. Confirm you are redirected to your account dashboard before conducting any transactions.

Security & Account Protection for iTrustCapital Login

Prioritize account security when you perform an iTrustCapital login. Use a long, unique password and enable a time-based authenticator (TOTP) where available. Avoid reusing passwords from other services and do not store your recovery information in plaintext. Where possible, prefer hardware-backed authenticators or trusted authenticator apps (for example, Google Authenticator or Authy) for multifactor verification during iTrustCapital login sessions.

Be vigilant of phishing attempts masquerading as iTrustCapital login pages. Always verify the site certificate and the domain before entering credentials. If you receive unsolicited messages requesting login details, report them to iTrustCapital support immediately and do not respond.

Troubleshooting iTrustCapital Login

Cannot sign in

If your iTrustCapital login fails, first confirm the email address and password are correct and that Caps Lock is off. Clear your browser cache, attempt a private/incognito window, and verify your browser is up to date. If the system reports an unknown username when attempting to reset a password, check whether you used an alternate email when you opened the account.

Password reset

Use the official "Forgot Password" workflow on iTrustCapital’s Help Center to request a reset link. The reset link is sent only to the email on file; if you cannot access that email, contact support to verify identity and update account recovery options.

Locked account or 2FA problems

If your account becomes locked or you lose access to your 2FA device, do not attempt to circumvent security. Contact iTrustCapital Tech Support for verified recovery steps. Representative verification is required to protect custodial and IRA assets; expect identity validation before account access is restored.

Contact iTrustCapital Support

For account-specific assistance with iTrustCapital login or recovery, use the official Help Center ticketing system or phone support. The primary support resources are available at the iTrustCapital Help Center: help.itrustcapital.com. If you need immediate technical assistance while attempting login, iTrustCapital provides dedicated phone support during business hours.